A question we hear often is: why is business internet service "marked up" higher than residential services? Business owners, understandably, want to know why they pay more for internet service than their residential counterparts. The short answer: we're comparing apples and oranges. Residential and business internet, though they may seem the same to the end user, are actually vastly different. Even if, for instance, your office is much smaller than your home, the service you'll need will likely cost a little more.